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Defining sustainability for the service industry

What Does Sustainability Mean in a Service Industry?

Discussion of sustainability efforts in the marketplace often revolves around the manufacturing sector. However, goods-producing industries accounted for only about 12 percent of jobs in the United States in 2010, according to the Bureau of Labor Statistics. Service providers, meanwhile, made up about 78 percent of American jobs. Certainly, a fast food franchise, IT consulting firm or nursing home doesn’t…

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